Phone Number 8004447171
Hilton Cancun An All-Inclusive Resort
Carretera Federal 307, In Puerto Morelos, Near Petempich Bay, Cancun, 77500, Mexico
Rating
4
Price Level
$$$$
Rooms
714
Pets
Yes
from CLP 2,397,692.40
26
Nov

Hilton Cancun An All-Inclusive Resort, Cancun

Hilton Cancun An All-Inclusive Resort

Scopri l’ampia scelta di servizi e comfort ineguagliabili di Hilton Cancun, an All-Inclusive Resort. Mantieni la connessione durante la tua visita utilizzando l'accesso gratuito a Internet. Ogni mattina, a Hilton Cancun, an All-Inclusive Resort, una deliziosa colazione fatta in casa dà il via alla giornata. Prova il piacere di un fresco mattino assaporando un ottimo caffè presso il bar situato all'interno della struttura.Presso la struttura è disponibile un assortimento di pasti facilmente accessibili e deliziosi per soddisfare l’appetito ogni volta che desideri.Hilton Cancun, an All-Inclusive Resort offre agli ospiti un superbo assortimento di servizi per il tempo libero. Scopri l'esclusiva spiaggia privata dell'alloggio, che offre un eccezionale accesso diretto all'oceano solo per te.Ogni giorno, presso la struttura, immergiti nella piscina, perfetta per un tuffo rigenerante o per una serie di vasche rivitalizzanti. Goditi una bevanda rinfrescante all'aperto al bar a bordo piscina della struttura, assaporando la tua bevanda preferita.Presso il centro fitness della struttura, avrai la possibilità di allenarti o semplicemente di alleviare il jet lag facendo un po' di sana attività fisica.

CUN Airport is just 8.49 miles / 13.67 km away from the hotel, approximately a 16-minute drive.
Hilton Cancun An All-Inclusive Resort

Price & Availability

Select your room

Hilton Cancun An All-Inclusive Resort

Sunset King Room ·

Full Board · King
Total
CLP 2,397,692.41
Room

Standard King Room (Accessible) ·

Full Board · King
Total
CLP 2,397,692.41
Room

Standard 2 Queen Room (Sunset View) ·

Full Board · 2 Queen
Total
CLP 2,397,692.41
Hilton Cancun An All-Inclusive Resort

Oversized 2 Queen Room (Sunset View) with Balcony ·

All Inclusive · 2 Queen
Total
CLP 2,438,821.87
Hilton Cancun An All-Inclusive Resort

Oversized King Room (Sunset View) with Balcony ·

All Inclusive · King
Total
CLP 2,438,821.87
Room

Standard King Room (Accessible) ·

All Inclusive · King
Total
CLP 2,448,568.89
Room

Standard King Room (Sunset View) ·

All Inclusive · King
Total
CLP 2,448,568.89
Room

Standard 2 Queen Room (Sunset View) ·

All Inclusive · 2 Queen
Total
CLP 2,448,568.89
Hilton Cancun An All-Inclusive Resort

1 King Mobility Accessible W/ Roll In Shower ·

All Inclusive
Total
CLP 2,524,319.24
Hilton Cancun An All-Inclusive Resort

Sunset View Two Queen Beds Guestroom ·

All Inclusive
Total
CLP 2,524,319.24
Hilton Cancun An All-Inclusive Resort

Sunset View One King Bed Guestroom ·

All Inclusive
Total
CLP 2,524,319.24
Hilton Cancun An All-Inclusive Resort

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE , 1 King Bed ·

All-inclusive (food/beverages/snacks)
Total
CLP 2,552,389.39
Hilton Cancun An All-Inclusive Resort

SUNSET VIEW TWO QUEEN BEDS GUESTROOM , 2 Queen Beds ·

All-inclusive (food/beverages/snacks)
Total
CLP 2,552,389.39
Hilton Cancun An All-Inclusive Resort

SUNSET VIEW ONE KING BED GUESTROOM , 1 King Bed ·

All-inclusive (food/beverages/snacks)
Total
CLP 2,552,389.39
Hilton Cancun An All-Inclusive Resort

SUNSET VIEW TWO QUEEN BEDS GUESTROOM - 430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4 - OVERSIZED CLOSET - COFFEE MAKER - SAFE - ·

All Inclusive
Total
CLP 2,555,047.67
Hilton Cancun An All-Inclusive Resort

SUNSET VIEW ONE KING BED GUESTROOM - 430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4 - OVERSIZED CLOSET - COFFEE MAKER - SAFE - ·

All Inclusive
Total
CLP 2,555,047.67
Hilton Cancun An All-Inclusive Resort

1 KING MOBILITY ACCESSIBLE W/ ROLL IN SHOWER - 430 SQ FT - BALCONY-SITTING AREA-SERENE VIEW - OVERSIZED CLOSET - COFFEE MAKER - SAFE - ·

All Inclusive
Total
CLP 2,555,047.67
Hilton Cancun An All-Inclusive Resort

Standard Double Room ·

All Inclusive · Double
Total
CLP 2,578,413.08
Hilton Cancun An All-Inclusive Resort

Standard Double Room (with View) ·

All Inclusive · Double
Total
CLP 2,578,413.08
Room Amenity

Standard 2 Queen Room (Ocean View) ·

Full Board · 2 Queen
Total
CLP 2,666,104.59
Room

Standard King Room (Ocean View) ·

Full Board · King
Total
CLP 2,666,104.59
Hilton Cancun An All-Inclusive Resort

DOUBLE STANDARD ·

All Inclusive
Total
CLP 2,686,178.80
Hilton Cancun An All-Inclusive Resort

DOUBLE WITH VIEWS ·

All Inclusive
Total
CLP 2,686,178.80
Hilton Cancun An All-Inclusive Resort

Oversized King Room (Ocean View) with Balcony ·

All Inclusive · King
Total
CLP 2,711,812.19
Hilton Cancun An All-Inclusive Resort

Oversized 2 Queen Room (Ocean View) with Balcony ·

All Inclusive · 2 Queen
Total
CLP 2,711,812.19
Room Amenity

Standard 2 Queen Room (Ocean View) ·

All Inclusive · 2 Queen
Total
CLP 2,722,740.67
Room

Standard King Room (Ocean View) ·

All Inclusive · King
Total
CLP 2,722,740.67
Hilton Cancun An All-Inclusive Resort

Standard King Room ·

Full Board · King
Total
CLP 2,733,226.10
Hilton Cancun An All-Inclusive Resort

Standard 2 Queen Room ·

Full Board · 2 Queen
Total
CLP 2,733,226.10
Hilton Cancun An All-Inclusive Resort

Ocean View Two Queen Beds Guestroom ·

All Inclusive
Total
CLP 2,806,961.65
Hilton Cancun An All-Inclusive Resort

Ocean View One King Bed Guestroom ·

All Inclusive
Total
CLP 2,806,961.65
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW TWO QUEEN BEDS GUESTROOM , 2 Queen Beds ·

All-inclusive (food/beverages/snacks)
Total
CLP 2,838,080.37
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW ONE KING BED GUESTROOM , 1 King Bed ·

All-inclusive (food/beverages/snacks)
Total
CLP 2,838,080.37
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW ONE KING BED GUESTROOM - 430 SQ FT - BALCONY-SITTING AREA FLR 2 TO 4 - OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE - ·

All Inclusive
Total
CLP 2,841,150.05
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW TWO QUEEN BEDS GUESTROOM - 430 SQ FT - BALCONY-SITTING AREA FLR 1 TO 4 - OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE - ·

All Inclusive
Total
CLP 2,841,150.05
Hilton Cancun An All-Inclusive Resort

Standard Room ·

All Inclusive
Package Rate
Total
CLP 2,866,045.03
Hilton Cancun An All-Inclusive Resort

High Floor Ocean View 2 Queen Beds Guestroom ·

All Inclusive
Total
CLP 2,877,564.23
Hilton Cancun An All-Inclusive Resort

High Floor Ocean View One King Bed Guestroom ·

All Inclusive
Total
CLP 2,877,564.23
Hilton Cancun An All-Inclusive Resort

HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM , 2 Queen Beds ·

All-inclusive (food/beverages/snacks)
Total
CLP 2,909,632.34
Hilton Cancun An All-Inclusive Resort

HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM , 1 King Bed ·

All-inclusive (food/beverages/snacks)
Total
CLP 2,909,632.34
Hilton Cancun An All-Inclusive Resort

HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM - 430 SQ FT BALCONY-SITTING AREA FLOORS 5 TO 7 - OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE - ·

All Inclusive
Total
CLP 2,912,596.53
Hilton Cancun An All-Inclusive Resort

HIGH FLOOR OCEAN VIEW 2 QUEEN BEDS GUESTROOM - 430 SQ FT BALCONY SITTING AREA FLRS 5 TO 7 - OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE - ·

All Inclusive
Total
CLP 2,912,596.53
Hilton Cancun An All-Inclusive Resort

NA ·

All Inclusive
Total
CLP 2,986,110.56
Hilton Cancun An All-Inclusive Resort

1 King Bed - Ocean View ·

All Inclusive
18% discount
Total
CLP 3,084,561.76
Room Amenity

Corner King Room (Ocean View) ·

Full Board · King
Total
CLP 3,113,507.45
Room Amenity

Corner 2 Queen Room (Ocean View) ·

Full Board · 2 Queen
Total
CLP 3,113,507.45
Hilton Cancun An All-Inclusive Resort

Oversized Corner Large 2 Queen Room (Ocean View) with Balcony ·

All Inclusive · 2 Queen
Total
CLP 3,166,894.52
Hilton Cancun An All-Inclusive Resort

Oversized Corner Large King Room (Ocean View) with Balcony ·

All Inclusive · King
Total
CLP 3,166,894.52
Room Amenity

Corner 2 Queen Room (Ocean View) ·

All Inclusive · 2 Queen
Total
CLP 3,179,595.18
Room Amenity

Corner King Room (Ocean View) ·

All Inclusive · King
Total
CLP 3,179,595.18
Hilton Cancun An All-Inclusive Resort

Ocean View Corner Two Queen Beds Guestroom ·

All Inclusive
Total
CLP 3,277,951.45
Hilton Cancun An All-Inclusive Resort

Ocean View Corner One King Guestroom ·

All Inclusive
Total
CLP 3,277,951.45
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM , 2 Queen Beds ·

All-inclusive (food/beverages/snacks)
Total
CLP 3,314,428.92
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT CORNER ONE KING BED GUESTROOM , 1 King Bed ·

All-inclusive (food/beverages/snacks)
Total
CLP 3,314,428.92
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW CORNER TWO QUEEN BEDS GUESTROOM - 430 SQ FT -LARGE BALCONY - OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE - ·

All Inclusive
Total
CLP 3,317,846.71
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW CORNER ONE KING GUESTROOM - 430 SQ FT -LARGE BALCONY-SITTING AREA - OVERSIZED CLOSET-LG WINDOWS-COFFEE MAKER-SAFE - ·

All Inclusive
Total
CLP 3,317,846.71
Hilton Cancun An All-Inclusive Resort

Oceanfront Corner King Room ·

All Inclusive · 1 King Bed
Total
CLP 3,318,047.13
Hilton Cancun An All-Inclusive Resort

Oceanfront Corner 2 Queen Room ·

All Inclusive · 2 Queen Beds
Total
CLP 3,318,047.13
Hilton Cancun An All-Inclusive Resort

Superior Double Room ·

All Inclusive · Double
Total
CLP 3,331,739.37
Hilton Cancun An All-Inclusive Resort

DOUBLE SUPERIOR WITH DOUBLE BED ·

All Inclusive
Total
CLP 3,470,929.73
Hilton Cancun An All-Inclusive Resort

1 Bedroom Standard Suite (Ocean View) ·

Full Board
Total
CLP 3,560,910.31
Room

Swim-Up King Room ·

Full Board · King
Total
CLP 3,560,910.31
Room

Swim-Up 2 Queen Room ·

Full Board · 2 Queen
Total
CLP 3,560,910.31
Hilton Cancun An All-Inclusive Resort

Swim-Up Large 2 Queen Room with Patio ·

All Inclusive · 2 Queen
Total
CLP 3,621,976.85
Hilton Cancun An All-Inclusive Resort

1 Bedroom Large King Suite (Ocean View) with Balcony ·

All Inclusive · King
Total
CLP 3,621,976.85
Hilton Cancun An All-Inclusive Resort

Swim-Up King Room with Patio ·

All Inclusive · King
Total
CLP 3,621,976.85
Room

Swim-Up King Room ·

All Inclusive · King
Total
CLP 3,636,523.54
Hilton Cancun An All-Inclusive Resort

1 Bedroom Standard King Suite (Ocean View) ·

All Inclusive · King
Total
CLP 3,636,523.54
Room

Swim-Up 2 Queen Room ·

All Inclusive · 2 Queen
Total
CLP 3,636,523.54
Hilton Cancun An All-Inclusive Resort

Ocean View One Bedroom Suite - King Bed ·

All Inclusive
Total
CLP 3,749,025.64
Hilton Cancun An All-Inclusive Resort

Swim Up One King Bed Guestroom ·

All Inclusive
Total
CLP 3,749,025.64
Hilton Cancun An All-Inclusive Resort

Swim Up Two Queen Beds Guestroom ·

All Inclusive
Total
CLP 3,749,025.64
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW ONE BEDROOM SUITE - KING BED - 830 SQ FT - BALCONY- LARGE LIVING/DINING ROOM - SITTING AREA IN BEDROOM-TWO BATHROOMS -SAFE - ·

All Inclusive
Total
CLP 3,794,627.75
Hilton Cancun An All-Inclusive Resort

SWIM UP TWO QUEEN BEDS GUESTROOM - 430 SQ FT - PATIO-SITTING AREA-LARGE BATHROOM - NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM - ·

All Inclusive
Total
CLP 3,794,627.75
Hilton Cancun An All-Inclusive Resort

SWIM UP ONE KING BED GUESTROOM - 430 SQ FT - PATIO-SITTING AREA-LG BATHROOM - NO CHILDREN UNDER AGE 10 PERMITTED IN ROOM - ·

All Inclusive
Total
CLP 3,794,627.75
Hilton Cancun An All-Inclusive Resort

Swim-Up 2 Queen Room (Pool View) ·

All Inclusive · 2 Queen Beds
Total
CLP 3,794,838.73
Hilton Cancun An All-Inclusive Resort

Standard 2 Queen Suite (Ocean View) ·

Full Board · 2 Queen
Total
CLP 3,824,375.14
Room

1 Bedroom Oceanfront Suite ·

All Inclusive
Package Rate
Total
CLP 3,827,898.42
Hilton Cancun An All-Inclusive Resort

1 Bedroom Large 2 Queen Suite (Ocean View) with Balcony ·

All Inclusive · 2 Queen
Total
CLP 3,889,945.99
Hilton Cancun An All-Inclusive Resort

Oceanfront Deluxe Suite ·

Full Board
Total
CLP 3,893,933.40
Hilton Cancun An All-Inclusive Resort

1 Bedroom Standard 2 Queen Suite (Ocean View) ·

All Inclusive · 2 Queen
Total
CLP 3,905,600.29
Hilton Cancun An All-Inclusive Resort

1 Bedroom Oceanfront Deluxe King Suite with Living Room and Patio ·

All Inclusive · King
Total
CLP 3,960,759.54
Hilton Cancun An All-Inclusive Resort

1 Bedroom Oceanfront Deluxe King Suite ·

All Inclusive · King
Total
CLP 3,976,635.37
Hilton Cancun An All-Inclusive Resort

SUITE OCEAN FRONT ONE BEDROOM ·

All Inclusive
Total
CLP 3,988,260.06
Hilton Cancun An All-Inclusive Resort

Ocean View One Bedroom Suite - Two Queen Bed ·

All Inclusive
Total
CLP 4,026,393.68
Hilton Cancun An All-Inclusive Resort

Oceanfront Master Suite ·

Full Board
Total
CLP 4,048,039.65
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW ONE BEDROOM SUITE - TWO QUEEN BED - 830 SQ FT - BALCONY- LARGE LIVING/DINING ROOM - SITTING AREA IN BEDROOM-TWO BATHROOMS -SAFE - ·

All Inclusive
Total
CLP 4,075,371.39
Hilton Cancun An All-Inclusive Resort

Connecting Sunset Family Room ·

Full Board
Total
CLP 4,077,723.75
Hilton Cancun An All-Inclusive Resort

Deluxe Ocean Front 1 Bedroom Suite - King Bed ·

All Inclusive
Total
CLP 4,099,601.80
Hilton Cancun An All-Inclusive Resort

1 Bedroom Oceanfront King or 2 Queen Master Suite with Balcony ·

All Inclusive · King or 2 Queen
Total
CLP 4,117,450.23
Hilton Cancun An All-Inclusive Resort

1 Bedroom Oceanfront King Master Suite ·

All Inclusive · King
Total
CLP 4,133,990.62
Hilton Cancun An All-Inclusive Resort

DELUXE OCEAN FRONT 1 BEDROOM SUITE - KING BED - 860 SQFT WITH PATIO - LIVING ROOM-DINING AREA - LG BATHROOM WITH SOAKING TUB AND SHOWER-SAFE - ·

All Inclusive
Total
CLP 4,149,528.89
Hilton Cancun An All-Inclusive Resort

Connecting Sunset King or 2 Queen Room ·

All Inclusive · King or 2 Queen
Total
CLP 4,164,339.29
Hilton Cancun An All-Inclusive Resort

Ocean Front 1 Bedroom Master Suite - King Bed ·

All Inclusive
Total
CLP 4,261,820.01
Hilton Cancun An All-Inclusive Resort

Connecting Sunset Vw Rm W/ 1 King Or 2 Queens ·

All Inclusive
Total
CLP 4,293,149.71
Hilton Cancun An All-Inclusive Resort

OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED - 1410 SQ FT- BALCONY- LIVING RM AND DINING RM - KG BED MASTER- 2QN SECOND BDRM-2 LG BATHROOMS - ·

All Inclusive
Total
CLP 4,313,761.91
Hilton Cancun An All-Inclusive Resort

CONNECTING SUNSET VW RM W/ 1 KING OR 2 QUEENS - 860 SQFT - 1 KING CONNECTS 2 QUEENS - SITTING AREAS LARGE BATHROOMS AND BALCONIES - ·

All Inclusive
Total
CLP 4,345,408.07
Hilton Cancun An All-Inclusive Resort

Parlor Suite (Ocean View) ·

Full Board
Total
CLP 4,719,107.03
Hilton Cancun An All-Inclusive Resort

Connecting Family Room ·

Full Board
Total
CLP 4,798,929.19
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW 1 BEDROOM GRAND SUITE KING BED,1638 SQ FT -BALCONY- LG LIVING AND DINING RM,SITTING AREA IN BDRM- LG BATHROOM - POWDER RM ·

All Inclusive
Total
CLP 4,800,110.65
Hilton Cancun An All-Inclusive Resort

1 Bedroom Parlor King Suite (Ocean View) ·

All Inclusive · King
Total
CLP 4,819,383.16
Room

Connecting King or 2 Queen Room (Ocean View) ·

All Inclusive · King or 2 Queen
Total
CLP 4,900,903.67
Hilton Cancun An All-Inclusive Resort

Ocean View 1 Bedroom Parlor Suite King Bed ·

All Inclusive
Total
CLP 4,968,457.67
Hilton Cancun An All-Inclusive Resort

OCEAN VIEW 1 BEDROOM GRAND SUITE KING BED - 1638 SQ FT -BALCONY- LG LIVING AND DINING RM - SITTING AREA IN BDRM- LG BATHROOM - POWDER RM - ·

All Inclusive
Total
CLP 5,028,933.48
Hilton Cancun An All-Inclusive Resort

Connecting Ocean View Rm W/1 King Or 2 Queens ·

All Inclusive
Total
CLP 5,052,499.32
Hilton Cancun An All-Inclusive Resort

CONNECTING OCEAN VIEW RM W/1 KING OR 2 QUEENS - 860 SQFT-1 KING CONNECTS 2 QUEENS - SITTING AREAS LARGE BATHROOMS AND BALCONIES - ·

All Inclusive
Total
CLP 5,113,977.26
Living Area

2 Bedroom Presidential Suite ·

Full Board
Total
CLP 11,184,702.33
Hilton Cancun An All-Inclusive Resort

2 Bedroom Presidential King or 2 Queen Suite with Balcony ·

All Inclusive · King or 2 Queen
Total
CLP 11,376,615.19
Living Area

2 Bedroom Presidential Suite ·

All Inclusive
Total
CLP 11,422,322.80
Hilton Cancun An All-Inclusive Resort

Presidential 2 Bedroom Suite ·

All Inclusive
Total
CLP 11,775,620.53
Hilton Cancun An All-Inclusive Resort

PRESIDENTIAL 2 BEDROOM SUITE - 2100 SQ FT-BALCONY-LIVING RM-DINING RM FOR 10 - MASTER BEDROOM AND BATH-KING AND 2 QN BDRMS - ·

All Inclusive
Total
CLP 11,918,914.34

Overall

Very Good
4
28 reviews
5
645
4
99
3
38
2
29
1
39

Customers Review

Cleanliness 4.8
Comfort 5
Amenities 4
Condition 4.5
“Este resort está em todos os aspectos no que diz respeito ao serviço. O atendimento de Roger na piscina foi pessoal e profissional; e os funcionários em Luce e Auma também foram maravilhosos. A proporção entre a equipe e o hóspede está de acordo com a experiência de um resort cinco estrelas e superou nossas expectativas. Além disso, a qualidade da comida tem estado acima da média, com exceção do Sunan que precisa de um design de menu mais focado.Dica profissional: para uma família de quatro pessoas, reserve uma suíte king de frente para o mar com 1 quarto e um quarto com duas camas queen de frente para o mar. Esta configuração era muito confortável para 10 noites de estadia.Dica de profissional: tudo incluído não significa gratificações com tudo incluído. Se pretende um serviço excepcional, trate a equipa com generosidade e será muito bem atendido.”
— Morley Ivers
“Resort is equal to or more expensive than many new options in the Cancun. CONS: Housekeeping didn't come at requested time every day and minibar service people repeatedly failed to replace simple items like coffee, drinks in the fridge, etc. and / or I had to call 2 or 3 times to request the same. VERY far from anything conventional, NO Uber, Didi, InDriver, even Cabify AND the hotel has no shuttle. Guests are held hostage to VERY HIGH PRICED TAXIS ($40 flat rate, even for a short trip to the airport). The rooms are new and 'modern', however they are very tasteless (very little decoration) and still have numerous construction debris such as broken handles, debris on top of the shelves, etc. Terrible selection of spirits (the cheapest brands of tequila you can buy, and we're even in Mexico! They don't even have Cointreau, much less Grand Marnier, even after they were promised they'd get Grand Marnier the first night. Duty Free at the Cancun airport had a shelf full of 1 liter bottles. If I can buy I can't believe an expensive All Inclusive powerhouse like Hilton can't get it --- Obviously too cheap to provide to guests, even Diamond Members who They have given Hilton the highest level of business and loyalty !!!). Bathrobes are not allowed, not even for suite guests, AND there are no automatic slippers in the room (had to call). Zero compliance with the use of masks and not even simple things, clear and visible signs at the entrance doors to all public areas througEl resort es igual o más caro que muchas otras opciones nuevas en el área de Cancún. CONTRAS: El servicio de limpieza no venía durante el período de solicitud todos los días y la gente del servicio del minibar repetidamente no reemplazaba artículos simples como café, bebidas en el refrigerador, etc. y / o tuve que llamar 2 o 3 veces para solicitar lo mismo. El complejo está MUY lejos de cualquier cosa convencional, haciendo uso de Uber, Didi, InDriver, incluso Cabify, imposible Y el hotel no tiene servicio de transporte a ninguna parte. En consecuencia, los huéspedes son rehenes de TAXIS DE PRECIOS MUY ALTOS (tarifa plana de $ 40, incluso para un viaje corto al aeropuerto). Las habitaciones son nuevas y "modernas", sin embargo, son muy insípidas (muy poca decoración) y todavía tienen numerosos restos de construcción como manijas rotas, escombros en la parte superior de los estantes, etc. Terrible selección de licores (las marcas más baratas de tequila que puedes comprar, ¡y hasta estamos en México! Ni siquiera tienen Cointreau, mucho menos Grand Marnier, incluso después de que les prometieron que obtendrían Grand Marnier la primera noche. Duty Free en el aeropuerto de Cancún tenía un estante lleno de botellas de 1 litro. Si puedo comprar, no puedo creer que una costosa potencia Todo Incluido como Hilton no pueda conseguirlo --- Obviamente, demasiado barato para proporcionárselo a los huéspedes, incluso a los Miembros Diamante que le han dado a Hilton el más alto nivel de negocio y lealtad !!!). No se permiten albornoces, ni siquiera para los huéspedes de la suite, Y no hay pantuflas automáticamente en la habitación (tenía que llamar). Cero cumplimiento del uso de máscaras y ni siquiera cosas simples, letreros claros y visibles en las puertas de entrada a todas las áreas públicas en todo el resort, ni cosas fáciles y comunes como desinfectante de manos en la entrada de restaurantes, ascensores, entrada principal del hotel, ni gimnasio, etc. Finalmente, los huéspedes se ven obligados a escanear el código de su brazalete para prácticamente todos los servicios, lo que solo lo lleva a una página web, no a una aplicación, que sería mucho más fácil de usar. Solo una piscina, no tan grande ni extravagante como muchos otros resorts en Cancún. PROS: No hay cheques para firmar con cada "compra". Suites de tamaño reducido, con un 1/2 baño adicional, sin embargo, totalmente, pero no vale la pena el costo adicional. (casi el doble de una habitación normal). Servicio bueno y rápido.”
— Eric McPherson

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