Palazzo Caracciolo Napoli - MGallery by Sofitel
Via Carbonara 112, Near Naples Underground, Naples (Napoli), 80139, Italy
Rating
4.2
Travelers Choice
2021
Price Level
$$$
Rooms
145
Pets
Yes
from
€ 1,354.98
01
Dec
Palazzo Caracciolo Napoli - MGallery by Sofitel, Naples (Napoli)
Palazzo Caracciolo Napoli - MGallery by Sofitel
The finely decorated interiors of the Palazzo Caracciolo MGallery by Sofitel will make you feel the thrill of staying in a 13th-century stately home. Its charm is combined with the comfort of modern furniture and the services offered to customers. The intimate atmosphere will make your stay unforgettable, while the proximity to the old town will allow you to visit the most iconic places of Naples. The smart 4-star Palazzo Caracciolo Napoli MGallery hotel is the key starting point for a journey in the past. Look around and see details that, inside and outside the hotel, talk about the glorious past Naples. The central location allows you to walk to Corso Umberto I, the shopping street, and Piazza del Plebiscito, as well as the Bay of Naples, with its amazing view.
NAP Airport is just 5.85 miles / 9.42 km away from the hotel, approximately a 20-minute drive.
Price & Availability
Select your room
Standard Twin Room with Terrace ·
Room Only · 2 Twin Beds
Non Refundable
Standard Queen Room with Terrace ·
Room Only · 1 Queen Bed
Non Refundable
Deluxe Queen Room ·
Room Only · Queen
Non Refundable
Superior Twin Room ·
Room Only · Twin
Non Refundable
Queen Superior Room ·
Room Only
Non Refundable
Deluxe King Room with Extra Bed ·
Room Only · 1 King Bed and 1 Double Sofa Bed
Non Refundable
Deluxe Room ·
Room Only · 2 Twin Beds and 1 Double Sofa Bed
Non Refundable
Deluxe Twin Room with Extra Bed ·
Room Only · Twin
Non Refundable
Standard Queen Room ·
Room Only · Queen
8% discount
Non Refundable
Twin Bed ·
Room Only
8% discount
Non Refundable
Queen Bed - Superior Room ·
Room Only
8% discount
Non Refundable
Twin Bed - Superior Room ·
Room Only
8% discount
Non Refundable
Queen Bed - Deluxe Room ·
Room Only
8% discount
Non Refundable
Standard Queen Room with Terrace ·
Bed & Breakfast · 1 Queen Bed
Non Refundable
Standard Twin Room with Terrace ·
Bed & Breakfast · 2 Twin Beds
Non Refundable
Superior Double Room ·
Bed & Breakfast · Double
Superior Twin Room ·
Bed & Breakfast · Twin
Superior Room ·
Bed & Breakfast
Non Refundable
Deluxe Queen Room ·
Bed & Breakfast · 1 Queen Bed
Non Refundable
Superior Double or Twin Room ·
Bed & Breakfast · Double or Twin
Queen Superior Room ·
Bed & Breakfast
Non Refundable
Deluxe Twin Room ·
Room Only · Twin
Deluxe Twin Room with Extra Bed ·
Bed & Breakfast · Twin
Non Refundable
Deluxe King Room with Extra Bed ·
Bed & Breakfast · King
Non Refundable
Junior King Suite ·
Room Only · King
Non Refundable
Junior Suite ·
Bed & Breakfast
Deluxe Twin Room ·
Bed & Breakfast · Twin
Non Refundable
Junior Queen Suite ·
Room Only · Queen
Non Refundable
Duplex Junior Twin Suite ·
Room Only · Twin
Non Refundable
Duplex Junior King Suite ·
Room Only · King
Non Refundable
Duplex Junior Queen Suite ·
Room Only · Queen
Non Refundable
Junior King Suite ·
Bed & Breakfast · King
Non Refundable
Junior Queen Suite ·
Bed & Breakfast · Queen
Non Refundable
Duplex Junior Queen Suite ·
Bed & Breakfast · Queen
Non Refundable
Duplex Junior King Suite ·
Bed & Breakfast · King
Non Refundable
Duplex Junior Twin Suite ·
Bed & Breakfast · Twin
Non Refundable
1 Bedroom Standard Queen Suite ·
Room Only · Queen
Non Refundable
Junior Suite ·
Room Only
Non Refundable
1 Bedroom Standard Queen Suite ·
Bed & Breakfast · Queen
Non Refundable
Standard Suite ·
Room Only
Standard Suite ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.2
939 reviews
5
1772
4
1266
3
348
2
123
1
91
Customers Review
Value 4.8
Location 3.4
Cleanliness 4.4
Comfort 4.3
Neighborhood 3.2
Amenities 4.1
Condition 4.2
Recomendation 82.7%
“I wouldn’t call this a luxury hotel. It’s a 3 star at best - the rooms are nice but very scruffy, with cracked paint, dirt on the walls and the balcony is laughable with a massive wall that renders the balcony meaningless. The balcony outside our room was also filthy with peeling paint. The scuffed paint and dirty walls are a theme as this is the same case in the hallways.
WiFi was very good.
Pillows were very soft with no alternatives in the wardrobe. Also, no minibar or bottles of water in the room. Overall, a meh experience.
Oh and when the room got cleaned they missed basics like replacing toilet paper. I can also vouch for the AC not working as mentioned in other reviews.
I booked this place based on the number of positive reviews but to be honest I’m convinced half of them are fake as what I’m reading just doesn’t add up to what I’ve experienced!”
— Natalie Peretz
“Rooms are quite and spacious with high ceilings. However rooms definitely need renovation. Spider webs are at the corners of walls and ceilings in our room but in general room was clean. Corridors need a fresh paint and new carpet. There were patches of bleach on the corridor carpets. The lift we used had greasy finger prints on its ceiling and dirty floor and no one cleaned that up during our 3 nights stay.
Staff were nice and helpful but some basic training and manners were missed. Like not drying up your wet hands with your shirt! Not smoking in lobby when no one is around, the smell remains!
Cleaning up of outside of the hotel is as important as cleaning up the inside!
Although the Hotel is in walking distance from station I recommend everyone to take taxi from station specially during night!”
— Azadeh Khojandi
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